If I drop off my clothes in the morning, when will they be ready for me
to pick up?
A: At Drop Store locations, our normal
service is: in by 9:00 am - out by 5:00 pm.
Plant locations vary, but typical service would be: in by 12:00 noon -
out by 5:00 pm.
Orders brought in after cut-off time will be ready the next day at 5:00
pm. If you need
your order faster, please ask - as specials are often available at no
Can I get my cleaning done on Saturday?
A: Yes! At all 21 locations except the
Downtown location which is closed on Sat.
If I get a bad stain on my clothes, should I put soda water or hair spray
A: No. Being very careful not to rub;
gently blot with a clean, dry tissue or absorbant cloth.
Please bring the garment in for cleaning as soon as possible to prevent
setting or oxidation.
Try to keep the garment away from excessive heat, i.e. the trunk of your
How can I get HEAVY starch in my shirts?
A: The largest factor in getting shirts
to accept starch is ... cotton. 100 % cotton blend shirts are the only
shirts that can be heavily starched. The polyester in blended shirts can
not accept starch at all; so that even a 15% polyester blend will not
starch very nicely. Secondly, the heavier, oxford-cloth type weaves will
allow heavier starching than the finer pinpoints.
My clothes are expensive; does regular drycleaning make my clothes last
A: Yes! Drycleaning removes sharp surface
particles which are abrasive to fabrics. Washing with water causes individual
yarns to swell and then contract; which is a main cause of wear. Drycleaning,
however, is a surface cleaning process, which does not advance wear.
Does it cost extra to get Same Day Service?
A: No! Same Day Service is our standard.
Even on Saturdays!
Do you have any Drive Thru or Curb Service locations?
A: Yes! 16 of our locations have been
specially designed for this extra convenience.
Does it cost extra to have Business Shirt buttons replaced?
A: No! We stock custom buttons by the
gross to match most all styles and colors. Our expertly finished shirts
come with complimentary collar supports too.
Can you dryclean my fine silk, and linen garments?
A: Yes! McNatt's Cleaners is a professional
drycleaning service, and is famous for its expert silk & linen finishing.
Do you offer alteration and tailoring services?
A: Yes! At all 21 locations. Call 237-8861
to schedule time and location for fittings.
Do you clean draperies?
A: Yes! Please allow a few extra days
Do you clean leathers and suedes?
A: Yes! Please allow for extra processing
time, especially for smooth leathers.
Do you clean bedspreads and comforteres?
A: Yes! McNatt's can clean most all household
items. Extra processing time may be required.
Do you offer wedding gown preservation?
A: Yes! Both wedding gowns and heirlooms
are expertly boxed, sealed and preserved. Please allow a few weeks processing
How often is your cleaning solvent sterilized?
A: McNatt's Cleaners uses the most technically
advanced equipment, which actually distills the operating solvent during
each and every cleaning cycle. Additionally, "all" of the solvent
receives a 2nd distillation on a daily basis.